IN MY FRIDGE / Support
A little help.
Back to cooking.
A question about the app, your data or a purchase? Let’s find the right next step, so you can get back to the good part.
Find a quick answer01 / Using the app
Let’s get you cooking.
If something isn’t working as expected, tell us which screen you were on and the steps that led to the issue. A short description helps us look in the right place.
Something wrong with voice entry?
Let us know the language you selected, what you said and which items appeared. You can review recognised ingredients before adding them to your fridge.
Looking for the download link?
In My Fridge is available on the App Store for iPhone and iPad. You can also browse recipe previews and guides on the website.
Download on the App Store02 / Purchases & subscriptions
Keep your purchases in order.
Apple manages App Store subscriptions and refund requests. Use the links below to manage an Apple subscription or ask Apple for a refund.
An existing purchase isn’t recognised?
Use Restore Purchases in the app. If access is still not restored, email us with your app version and a description of what appears on screen.
Removing the app or requesting data deletion does not cancel an Apple subscription.
Ask about a purchase03 / Your data
Your data. Your choice.
The current app does not require sign-in. Local kitchen data and the technical billing identity are separate.
Email supportRequest data deletionEmail us to request access to or deletion of data. Removing the app may delete local kitchen data but does not guarantee removal of secure identifiers or provider records.
Limited security, billing and legally required records may remain as described in our Privacy Policy.
Get help with your data04 / Privacy & your data
A clear place for your questions.
For access, correction or deletion requests, contact us at the support address. Tell us what you would like to request, without including unnecessary sensitive information.
We may need information to locate your technical profile or purchase records before sharing or changing data.
Send a privacy request